Systems Administrator

West Des Moines, IA
Full Time
Mid Level


Location: Des Moines (Hybrid) 

About SA - Our People

Think of the world’s most talented creative thinkers. Problem-solvers. Strategists. At Strategic America, we don’t bring on anything less. The way we see it, if you’re going to make the best work of your life, you may as well do it with people you like.

At SA, we’ve always been passionate about our employees. Since 2021, we’re also employee owned with participation in an Employee Stock Option Plan (ESOP). Employee ownership ensures SA remains independent and allows our talented team members to share in the company’s success. With each year of employment, SAers build equity in the company, becoming fully vested after six years.

Our employee-led, leadership-supported ERGs celebrate the diversity of our team, foster inclusivity and belonging, and create a space to connect to each other. Through connections and understanding, we build a stronger and more dynamic team and help every person reach their personal peak.

About SA – The Company

When you join SA, you join a strategic team (yes, it’s in our name!) who is also wired for action. Authenticity is our focus, and every day we help our clients propel their potential. If you’re ready for a fast-paced environment that challenges you, supports you, and rewards you, then look no further. Our clients rely on us and we rely on each other to go the extra mile, to hold ourselves accountable because we’re better together and we know we can always find the better way.

About The Role

We strive to create meaning in work and provide more than just a job; a place to belong and grow. As we leap toward our goals that will shape our future, our employee experience is unique. Flexibility, connection, inclusiveness, and collaboration support our well-being and help us be our best. Because when you feel like you belong, work is no longer work – it's personal. We believe better employees lead to better results.

Join us as we transform your career!

As a Systems Administrator, you will...

  • Managing Windows and Mac systems. 
  • Upgrading, installing, and configuring application software, workstation hardware and other IT systems. 
  • Troubleshoot and provide helpdesk support including resolving system failures and issues and providing technical support to local and remote employees. 
  • Performing regular security tests and security monitoring. 
  • Assist with the maintenance of network infrastructure and network hardware (routers, switches, wireless access points, domain controllers). 
  • Participate in research and development: This includes keeping up with the IT business needs of the organization. 
  • Active Directory and Microsoft 365 management and maintenance. 
  • Keep software up to date to avoid issues with security vulnerabilities. 
  • Document IT processes. 
  • Develop expertise to train staff in new technologies. 
  • Serves as a positive role model by representing the SA’s Core Values.
  • Other duties as assigned.

Qualifications (Include Education and Experience):


  • Working knowledge of information security best practices.
  • Working knowledge of Windows 10/11, Windows Server and macOS operating systems. 


  • A resourcefulness and problem-solving aptitude. 
  • Exemplary organizational skills and detail orientation
  • Must excel at time management, juggling multiple priorities with a results-oriented mindset.
  • Demonstrated ability to develop and maintain relationships. 
  • Ability to work collaboratively and effectively with individuals at all levels within the organization.
  • Must be able to work in a fast-paced environment.
  • Strong supporter of SA’s desired culture.

Education – Bachelor’s Degree or equivalent experience required.  

Experience – 5 or more years of professional IT experience required. Two or more years of progressive experience in systems administration.

Certifications, Licenses, Associations, etc. – N/A

Physical – Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel –Negligible


Our Commitment to Inclusivity and Diversity

We are proud to be one of only 14 agencies nationwide, and the first in the Midwest, to earn the 4A’s Workplace Enlightenment Certification®, and we couldn’t have done it without our associates, who participated in digital learning sessions on race, ethnicity, gender, sexuality, age, disabilities, and faith. At SA, we are committed to creating an inclusive and diverse environment where people of every background can thrive and feel welcome. Learn more about our commitments here.

Don’t meet every single requirement for this role? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Because we are fully committed to our culture of diversity and inclusion, one that reflects the clients we serve and communities we work in, if you’re excited about this role but your qualifications don’t align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Salary Grade (internal use only) - 9

The Colorado Equal Pay for Equal Work Act requires employers in the state of Colorado to disclose the following information. If the position applied to is not located in Colorado, the following information may not apply. Salary Minimum: $66,633 Salary Maximum: $103,282. Other components of our Total Rewards package are our discretionary bonus plan and employee stock ownership plan, health, dental, and vision insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays, volunteer time off and paid time off.


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