HR Generalist

West Des Moines, IA
Full Time
Mid Level
About SA - Our People
Think of the world’s most talented creative thinkers. Problem-solvers. Strategists. At Strategic America, we don’t bring on anything less. The way we see it, if you’re going to make the best work of your life, you may as well do it with people you like.

At SA, we’ve always been passionate about our employees. Since 2021, we’re also employee owned with participation in an Employee Stock Option Plan (ESOP). Employee ownership ensures SA remains independent and allows our talented team members to share in the company’s success. With each year of employment, SAers build equity in the company, becoming fully vested after six years.

Our employee-led, leadership-supported ERGs celebrate the diversity of our team, foster inclusivity and belonging, and create a space to connect to each other. Through connections and understanding, we build a stronger and more dynamic team and help every person reach their personal peak.

About SA – The Company
When you join SA, you join a strategic team (yes, it’s in our name!) who is also wired for action. Authenticity is our focus, and every day we help our clients propel their potential. If you’re ready for a fast-paced environment that challenges you, supports you, and rewards you, then look no further. Our clients rely on us and we rely on each other to go the extra mile, to hold ourselves accountable because we’re better together and we know we can always find the better way.

We're proud to be a member of a thriving community. Forbes recently named Des Moines the No. 1 place for young professionals to live. This is based on affordable monthly rent costs, low unemployment, the opportunity to find work quickly and access to vibrant attractions and events. The Census Bureau noted the city is now the fastest-growing metro area in the Midwest, with a population nearing one million residents. While we call the Des Moines metro our home, we are proud to have an established remote workforce that spans across the United States. 

Recently named a Best-In-Class Employer, SA was recognized for its comprehensive framework for strategically investing in benefits, compensation and employee communication to support the health, financial security and career growth of its employees at a sustainable cost structure. 

About The Role

We strive to create meaning in work and provide more than just a job; a place to belong and grow. As we leap toward our goals that will shape our future, our employee experience is unique. Flexibility, connection, inclusiveness, and collaboration support our well-being and help us be our best. Because when you feel like you belong, work is no longer work – it's personal. We believe better employees lead to better results.

The right candidate will join our Des Moines office on a hybrid schedule.
s the HR Generalist, you will be responsible for a variety of culture and people practices:

Talent Acquisition
  • Administers the recruitment and selection process for all non-exempt and exempt positions up to the Director level.
  • Partners with business leaders in the development and execution of staffing strategies to ensure recruitment of high potential talent.
  • Represents SA in job fairs and other various events (i.e. APEX), building community relationships for recruitment and diversity efforts.
Onboarding Experience
  • Ensures successful onboarding of all new hires and the completion of exit interviews for all exiting associates. 
  • Serves as point person to evaluate and evolve onboarding for the agency.
Benefit Administration 
  • Administers all benefit programs, including health and welfare plans, tuition reimbursement, worker’s compensation, and STD/LTD. Inputs all benefit changes, including new hire, termination, status changes, address changes, etc. in the HRIS system to ensure accurate record keeping and proper deductions.
  • Works closely with broker and carriers to ensure that plan administration, carrier portals and HRIS connections are accurate, and that changes, issues and updates are addressed timely.
  • Answers questions from new and existing associates in a timely and accurate manner. Assists in the communication and education on available benefits and benefit changes.
  • Proactively monitors HRIS communications to ensure all benefit communication and documents are accurate and up to date.
  • Assists with the Open Enrollment process for the organization, partners with broker and coordinates benefit meeting logistics. Ensures HRIS is updated appropriately, processes all benefit elections, and submits to carriers.
  • Proactively provides input to leadership on benefit questions, issues, revisions, updates, and administration.
HRIS Administration 
  • Supports the processing of payroll as well as the day-to-day operations of HRIS; researches and resolves issues, administers benefit changes and manages employee data ensuring accuracy and confidentiality.
  • Assists managers and associates on usage of system, provides assistance, and trains new hires on how to utilize the system.
  • Serves as primary resource for running reports from the HRIS systems and reviews reports ran for accuracy.
  • Compiles reports and completes annual EEO reporting.
  • Performs quality assurance audits on HRIS inputs including but not limited to new hires, time off policy assignments, merit increase data, etc.
Performance Management & Employee Development 
  • Assists and supports managers with departmental and individual performance needs; provides guidance and recommendations to managers to optimize their team members’ performance, supporting coaching and counseling efforts as needed.
  • As needed, implements and supports delivery of corporate training initiatives for departments by working closely with HR Director, leadership or agency-wide opportunities.
  • Provides feedback and direction on review process to ensure fairness and consistency across the organization.
Legal Compliance
  • Complies with federal, state, and local legal requirements with solid understanding of existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.
  • Maintains personnel records and monitors department recordkeeping practices to ensure legal compliance.
Cultural Initiatives
  • Assists with the organization, delivery and communication of associate committee groups and programs such as Wellness Committee and Fun Committee.
  • Support annual events such as United Way, all-associate events and other important cultural initiatives.  
  • Administers Rewards & Recognition program. Responsible for associate communications including employee anniversaries, birthday and recognition programs.
  • Supports engagement initiatives including analyzing use of internal surveys and assists in the analysis of results to recommend and incorporate change.
Knowledge, Skills & Abilities
  • Requires strong organizational, problem-solving, analytical, and listening skills.
  • Knowledge and understanding of general employment and management practices, staffing, employment law, performance management, compensation and benefits and employee relations. 
  • Excellent oral and written communication skills, including presentation skills.
  • Must be able to deal with conflicting points of view and demonstrate integrity and fair-mindedness.
  • Must be able to maintain a high degree of confidentiality.
  • Ability to work collaboratively and effectively with individuals at all levels within the organization.
  • High level of interpersonal skills to foster teamwork, commitment.
  • Must be able to work in a fast-paced environment.
  • Strong supporter of SA’s desired culture.

Education – Bachelor’s degree required.
Experience – 3-5 years in Human Resources 
Certifications, Licenses, Associations, etc. – PHR certification preferred  
Physical – Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel – Negligible

Our Commitment to Inclusivity and Diversity

We are proud to be one of only 14 agencies nationwide, and the first in the Midwest, to earn the 4A’s Workplace Enlightenment Certification®, and we couldn’t have done it without our associates, who participated in digital learning sessions on race, ethnicity, gender, sexuality, age, disabilities, and faith. At SA, we are committed to creating an inclusive and diverse environment where people of every background can thrive and feel welcome. Learn more about our commitments here.

Don’t meet every single requirement for this role? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Because we are fully committed to our culture of diversity and inclusion, one that reflects the clients we serve and communities we work in, if you’re excited about this role but your qualifications don’t align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles.


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